FAQ

TRS cables for stereo input and output
Our stereo pedals use 1/4" TRS input/output cables.  The left channel is on the tip, right channel on the sleeve.  This is not the same as a balanced c...
Mon, 21 Aug, 2023 at 10:30 AM
Stereo/TRS Input
Pedals that default to mono input/stereo output (Context 2, for example) can be configured for stereo input using our web editor (requires Chrome browser). ...
Wed, 14 Sep, 2022 at 6:35 PM
What type of USB cable do I need?
Our newer pedals have a USB mini B socket for firmware updates and MIDI.  You will need a standard USB mini B cable, with the appropriate connector on the o...
Thu, 11 May, 2023 at 5:29 PM
What type of cable for expression pedal?
You can use any 1/4" TRS to 1/4" TRS patch cable to conect an expression pedal to the CTRL port.  Here are some examples, all are available in dif...
Fri, 23 Oct, 2020 at 11:43 AM
Can I use a remote switch and expression pedal together?
The Remote 4 is designed to be both simple and DIY-friendly, so it does not support an expression pedal at the same time.  For cases where you need the foot...
Sun, 3 Jan, 2021 at 10:31 AM
Using external tap tempo switches
On our pedals with tap tempo, you can use any external tap tempo switch with a normally open momentary contact, including multi-output tap controllers.   Ta...
Thu, 10 Dec, 2020 at 3:33 PM
My country does not show up in the list for shipping address
Our distribution agreements do not allow us to ship products directly to certain countries.  Please check the dealers page on our web site to find a dealer ...
Thu, 28 Jun, 2018 at 2:30 PM
How is the Bitmap different from the Bitcrusher Tonecore module?
The Bitmap uses a new bit crushing algorithm that was designed to add a little grit and warmth in the 8-16 bit range, like classic samplers.  It's a subt...
Thu, 28 Jun, 2018 at 2:14 PM
Will you be making more Bitcrusher ToneCore modules?
Line 6 has discontinued the programmable ToneCore module, so we cannot make any more bitcrusher modules.  Sorry! Please check out the Bitmap as an alterna...
Thu, 28 Jun, 2018 at 2:15 PM
Can I visit the workshop?
If you are local or visiting Detroit and would like to stop by our workshop, please send us an email a few days in advance to arrange a time.  We have a sma...
Fri, 10 Sep, 2021 at 6:10 PM