My country does not show up in the list for shipping address
Our distribution agreements do not allow us to ship products directly to certain countries.  Please check the dealers page on our web site to find a dealer ...
Thu, 28 Jun, 2018 at 2:30 PM
How is the Bitmap different from the Bitcrusher Tonecore module?
The Bitmap uses a new bit crushing algorithm that was designed to add a little grit and warmth in the 8-16 bit range, like classic samplers.  It's a subt...
Thu, 28 Jun, 2018 at 2:14 PM
Will you be making more Bitcrusher ToneCore modules?
Line 6 has discontinued the programmable ToneCore module, so we cannot make any more bitcrusher modules.  Sorry! Please check out the Bitmap as an alterna...
Thu, 28 Jun, 2018 at 2:15 PM
Can I visit the workshop?
If you are local or visiting Detroit and would like to stop by our workshop, please send us an email a few days in advance to arrange a time.  We have a sma...
Fri, 10 Sep, 2021 at 6:10 PM
Which power supply should I use with Red Panda pedals?
Any 9V center negative (Boss-style) regulated power supply that can provide enough current will work with our pedals.   The plug should have 2.1mm inside di...
Mon, 1 Apr, 2024 at 9:23 PM
Red Panda products are warranted against defects in materials or workmanship for one (1) year from date of original purchase. It does not cover damages or we...
Fri, 14 Sep, 2018 at 8:29 PM
Can I order a pedal in a custom color?
We are not offering custom colors at this time.  Our enclosures are powder coated in large batches at a factory to ensure a durable, consistent, high-qualit...
Sat, 23 Feb, 2019 at 4:45 PM
Can you modify a pedal for me?
We are not offering mods at this time, but let us know what you are interested in and we will consider it for a future update.
Sat, 23 Feb, 2019 at 4:47 PM
TRS cables for stereo input and output
Our stereo pedals use 1/4" TRS input/output cables.  The left channel is on the tip, right channel on the sleeve.  This is not the same as a balanced c...
Mon, 21 Aug, 2023 at 10:30 AM
Can I use an Electro-Harmonix 8 Step Program with Red Panda Pedals?
The EHX 8 Step Program expression/CV sequencer works with our pedals.  They use a 0-3.3V control range, so use a TRS to TRS cable to connect the 8 Step Prog...
Wed, 15 Apr, 2020 at 2:34 PM