FAQ

Can you modify a pedal for me?
We are not offering mods at this time, but let us know what you are interested in and we will consider it for a future update.
Sat, 23 Feb, 2019 at 4:47 PM
TRS cables for stereo input and output
Our stereo pedals use 1/4" TRS input/output cables.  The left channel is on the tip, right channel on the sleeve.  This is not the same as a balanced c...
Fri, 10 Jun, 2022 at 5:52 PM
Can I use an Electro-Harmonix 8 Step Program with Red Panda Pedals?
The EHX 8 Step Program expression/CV sequencer works with our pedals.  They use a 0-3.3V control range, so use a TRS to TRS cable to connect the 8 Step Prog...
Wed, 15 Apr, 2020 at 2:34 PM
Analog bypass does not work with mono in/stereo out
The analog signal path on our pedals works in mono or stereo, but does not support mono in to stereo output of the analog dry signal. Workarounds: Use...
Mon, 15 Jun, 2020 at 4:28 PM
What type of USB cable do I need?
Our newer pedals have a USB mini B socket for firmware updates and MIDI.  You will need a standard USB mini B cable, with the appropriate connector on the o...
Sun, 6 Dec, 2020 at 5:38 PM
Will updating the firmware erase my presets?
No, presets are stored in a dedicated patch storage area that is not touched by the update process. Minor firmware releases (m.n.0) where the second (n)...
Mon, 13 Jul, 2020 at 9:35 AM
Stereo Pedal Connections
Our pedals with USB receptacles support mono and stereo input and output using TS (mono) or TRS (stereo) 1/4" phone plugs.  Use the web editor (require...
Sat, 14 Jan, 2023 at 2:36 AM
Stereo/TRS Input
Pedals that default to mono input/stereo output (Context 2, for example) can be configured for stereo input using our web editor (requires Chrome browser). ...
Wed, 14 Sep, 2022 at 6:35 PM
What type of cable for expression pedal?
You can use any 1/4" TRS to 1/4" TRS patch cable to conect an expression pedal to the CTRL port.  Here are some examples, all are available in dif...
Fri, 23 Oct, 2020 at 11:43 AM
How do I find my serial number?
All Red Panda products are labeled with a serial number at the time of manufacture. The serial number of your pedal will be a 6-digit number following a 3-d...
Fri, 30 Oct, 2020 at 2:43 PM